Practice Policy Update regarding COVID-19

First Visit

Your first visit is an important stage in your treatment process. When you visit our practice, you will meet our friendly administrative staff who will ask for your referral and any previous examination results that pertain to the reason for your visit. Please arrive 15-20 minutes prior to your consultation to complete a questionnaire outlining your general, medical, and surgical history.

Your doctor will get detailed information about your symptoms, and the history of your current and past ailments. He will perform a thorough physical examination and may order certain diagnostic tests such as blood tests or imaging tests to confirm your disease. After reviewing these results, your doctor will recommend a course of action and suggest medical or surgical treatment. It’s not uncommon to have questions or doubts, which we will encourage you to clarify before you leave the clinic. Your doctor will take time to explain your options for treatment and our administrative staff will go through the details of costs and logistics with you. Our aim is to provide you with all the information that you would need to make informed decisions about managing your health. If you still have questions when you leave the office, please do not hesitate to contact us. We are here to help.


What should I bring with me when I come for an initial appointment?

Please bring the following when you come for your appointment:

  • Referral letter from a family physician, GP, or another doctor
  • Medicare card
  • Private Health Insurance information
  • Copies of any X-ray, CT scan results or MRI, or any other relevant information
  • Copies of any previous surgery reports if you have undergone surgery elsewhere
  • A list of any current medications, complementary medicines,  or herbal supplements